Whether you seek automation or support Live Chat, we back your workflows and business.
Connect your Helpdesk and Ticketing Applications with WhatsApp
Messenger and WhatsApp API Integration to
CRM- & Contact Center-Colutions
API Integration between your Messenger or WhatsApp to your Data-Automation-Software
Live 1:1 engagement with your users and consumers. Chat with your clients and answer their needs with the help of full media support: images, video, pdf or location sharing.
Connect the WhatsApp Business API with your CRM systems, to send messages to relevant segments informing on updates and personalized content.
Offer a WhatsApp feedback button (Wedget) on your website and engage with your customers. Partnering with eKomi we help you collect, manage and publish user and product reviews.
Ask for a trial today!
Building on a 7 year+ DNA in Marketing Automation, 360dialog is the Berlin based WhatsApp Business Solution Provider for the official WhatsApp Business API. MessagePipe is our complete plug and play platform with a rich toolbox, that empowers a vast number of Use Cases on the official Messaging API.
Whatsapp Business API / Messagepipe Pricing
Monthly License Fee
Incoming and outgoing WhatsApp
Extra cost per message or conversation*
MessagePipe Premium Inbox
Entry Point Management
3rd Party Integration
Agent/Seat Logins included
Extra Channel per Customer
(WhatsApp Business Account)
weekdays 10am – 6pm,
via e-mail, 24h ResponseTime
Choose your plan
* Yearly payment.Month-by-month plan 15% on-top
WhatsApp Business API FAQ
Frequently asked questions on all topics related to the Messaging API and WhatsApp Business Automation.
Of course you can use a WhatsApp bot for easy communication and chat. If you have any questions about the possibilities and the setup, we are happy to help you.
The WhatsApp Business API is compatible with any device that can use WhatsApp. WhatsApp Business for IOS, WhatsApp Business for Android, it's all no problem. With WhatsApp for the PC, your customer can also use the service from their desktop PC or tablet.
WhatsApp is now used by all age groups. There are over 1.5 billion WhatsApp users worldwide. WhatsApp is the most popular app in the Apple Store and the most popular communication tool of our time.
Yes, the MessagePipe solution can be used by one user, as well as by multiple agents as a web solution. Collaborative answering of WhatsApp requests is therefore very easy and clearly arranged.
Messages between the MessagePipe tool and customers are encrypted end-to-end. WhatsApp cannot read them. Therefore this solution is more secure than a traditional email. Our hosting servers are located in certified data centers within the European Union.
The customer can easily get direct access to WhatsApp via a link, QR-Code or landing page. The data protection regulations must be accepted in advance. It is not necessary to save the number, as this is an official company account.
The WhatsApp Enterprise Service starts at a €399 pricing. Depending on your needs, we will determine your requirements and put together the optimal package for you.
We deliver with our product a plug & play solution, so that you have little technical effort on your side.
The technical setup is relatively quick, within your organization you should define your goals and choose the right strategy for using WhatsApp.
Customer traffic increases as your customers become aware of your WhatsApp service. Therefore, we recommend that you make the offer available to a limited number of them at the beginning. We can support you here.
Your WhatsApp Business Solution Provider
Offer your clients the benefits of relevant and convenient services via the WhatsApp Business API with an official WhatsApp Enterprise Account.