WhatsApp Business API - Messenger & unified Messaging API

We are a verified WhatsApp Solutions Provider.

Access to the WhatsApp Business API for your enterprise.

Together we build smart Use Cases that drive your business 

Messenger Communication Platform

● Whatsapp Business API & On Premise

● GDPR compliant and German servers

● Automation & Workflow Management

● Open API for integrations with CRM, Bot, Data and other platforms

● Highly performant API - 100% messages delivered

● Highly scalable SaaS Pricing

Use Cases

Whether you seek automation or support Live Chat, we back your workflows and business.

Connect your Helpdesk and Ticketing Applications with WhatsApp

Messenger and WhatsApp API Integration to
CRM- & Contact Center-Colutions

Unified Messaging API

Manage your communication centrally with WhatsApp Business API or Facebook Messenger.

API Integration between your Messenger or WhatsApp to your Data-Automation-Software

Retail

Customer Service

Live 1:1 engagement with your users and consumers. Chat with your clients and answer their needs with the help of full media support: images, video, pdf or location sharing.

Learn more about Helpdesk Integration. → 

Automotive

Notifications

Connect the WhatsApp Business API with your CRM systems, to send messages to relevant segments informing on updates and personalized content.

Learn more about CRM Integration.  →

Telecommunication

Feedback

Offer a WhatsApp feedback button (Wedget) on your website and engage with your customers. Partnering with eKomi we help you collect, manage and publish user and product reviews.

Learn more about API Integration.  →

Fintech

B2B Sales

Extend your sales activities with WhatsApp and equip large sales organisations with a GDPR compliant sales platform, based on the WhatsApp Business API. 

Human Resources

Recruiting

Whether there are questions on position vacancy, the application process, the application status or appointment making. In addition to CVs in PDF format, applicants can send photos, videos and voice messages to your company.

Ask for a trial today!

Building on a 7 year+ DNA in Marketing Automation, 360dialog is the Berlin based WhatsApp Business Solution Provider for the official WhatsApp Business API. MessagePipe is our complete plug and play platform with a rich toolbox, that empowers a vast number of Use Cases on the official Messaging API.

Whatsapp Business API / Messagepipe Pricing

Business

Professional

API

On-Premise

Monthly License Fee
per Customer/WABA

399€

999 €

299€/WABA

on Request

Incoming and outgoing WhatsApp
Session Messages

unlimited 

unlimited 

unlimited 

unlimited

Extra cost per message or conversation*

0,00€

0,00€

0,00€

0,00€

Outgoing Template
Messages 

* We NEVER charge any extra cost per message!

MessagePipe Premium Inbox

included

included

n/a

n/a

Entry Point Management

one Touchpoint

included

available

available

Messaging API

n/a

included

included

hosted by

Customer

3rd Party Integration

n/a

upon request

upon request

n/a

Additional Services

Agent/Seat Logins included

5

15

unlimited

unlimited

Additional Agent/Seat
Logins

49€/month

29€/month

unlimited

unlimited

Extra Channel per Customer
(WhatsApp Business Account)

149€/month

(max. 3)

99€/month

99€/month

99€/month

Standard Customer
Data Agreement

included

included

included

included

Specific Customer
Data Agreement

290€/hour

290€/hour

290€/hour

290,00€/hour

Standard Support
weekdays 10am – 6pm,
via e-mail, 24h ResponseTime

included

included

included

included

Customer Success

180€/hour

150€/hour

180€/hour

180€/hour

Choose your plan

 

*           Yearly payment.Month-by-month plan 15% on-top

WhatsApp Business API FAQ

Frequently asked questions on all topics related to the Messaging API and WhatsApp Business Automation.

Of course you can use a WhatsApp bot for easy communication and chat. If you have any questions about the possibilities and the setup, we are happy to help you.

The WhatsApp Business API is compatible with any device that can use WhatsApp. WhatsApp Business for IOS, WhatsApp Business for Android, it's all no problem. With WhatsApp for the PC, your customer can also use the service from their desktop PC or tablet.

WhatsApp is now used by all age groups. There are over 1.5 billion WhatsApp users worldwide. WhatsApp is the most popular app in the Apple Store and the most popular communication tool of our time.

Yes, the MessagePipe solution can be used by one user, as well as by multiple agents as a web solution. Collaborative answering of WhatsApp requests is therefore very easy and clearly arranged.

Using the WhatsApp Business API, MessagePipe ensures legal and privacy-compliant use of WhatsApp in customer communications. The customer submits a declaration of consent before using the WhatsApp service. He also proactively contacts customer service via WhatsApp and confirms the privacy policy. Also the customer can unsubscribe at any time with a simple word or command and request that their data be deleted.

Messages between the MessagePipe tool and customers are encrypted end-to-end. WhatsApp cannot read them. Therefore this solution is more secure than a traditional email. Our hosting servers are located in certified data centers within the European Union.

The customer can easily get direct access to WhatsApp via a link, QR-Code or landing page. The data protection regulations must be accepted in advance. It is not necessary to save the number, as this is an official company account.

The WhatsApp Enterprise Service starts at a €399 pricing. Depending on your needs, we will determine your requirements and put together the optimal package for you.

We deliver with our product a plug & play solution, so that you have little technical effort on your side.

The technical setup is relatively quick, within your organization you should define your goals and choose the right strategy for using WhatsApp.

Customer traffic increases as your customers become aware of your WhatsApp service. Therefore, we recommend that you make the offer available to a limited number of them at the beginning. We can support you here.

Yes, you can connect existing CRM systems with our solution. Please contact us so that we can understand and satisfy your exact needs.

Your WhatsApp Business Solution Provider

Offer your clients the benefits of  relevant and convenient services  via the WhatsApp Business API with an official WhatsApp Enterprise Account.

Official API by WhatsApp for sustainable channel growth

Your data hosted by a verified channel partner

Hosting of your data in German data centers

Secure End2End Messaging

Direct Access to the global WhatsApp team