WhatsApp CRM & Ticketing Integration
WhatsApp CRM & Ticketing Integration
Integrate WhatsApp with CRM tools, and manage all your contacts and leads in one place. And it’s all possible with the WhatsApp Business API from 360dialog. Connect your WhatsApp CRM activities with:
- Salesforce
- HubSpot
- Pipedrive
- Bitrix24
- Kommo (Formerly amoCRM)
- SugarCRM
- and more
WhatsApp Integration with Ticketing Systems
With the Business API, businesses can use WhatsApp for customer support and ticketing system integrations:
- Seamless integration to quickly deploy WhatsApp
- Create support tickets from WhatsApp messages
- GDPR Compliant
- Supports Jira, Trello, Zoho Desk, Monday.com, Freshdesk, and more
WhatsApp CRM integration through 360dialog’s partners!
360dialog’s strong partner network will help integrate WhatsApp with CRM software or Customer Service platforms used by your business! WhatsApp API integrates easily and quickly into your customer relations and support landscape.
CRM Integrations
Connect all WhatsApp data (phone number, name, chats, etc.) to existing customer profiles in CRMs
Centralized Ticketing
When a WhatsApp message is received, support tickets can be automatically created to manage and log customer service threads
WhatsApp Notifications
Enable personalized WhatsApp messages from your CRM, including Salesforce, HubSpot, Intercom, Freshdesk, and many more
WhatsApp CRM Integration
Advantages of 360dialog’s WhatsApp CRM Integration:
- Fast connection to Messaging activities
- Inbox Integrations available
- Any chatbot solution can be integrated
- Efficient workflows via Rule Engine
- Bulk messaging with automated workflows
WhatsApp & HubSpot Integration Use Case
How WhatsApp and HubSpot integrate to create CRM workflow automation
HubSpot is one of the most powerful tools when it comes to inbound marketing, sales, and services. By integrating the 360dialog WhatsApp API and HubSpot, businesses can:
- Automatically import Customer’s WhatsApp information into HubSpot
- Assign Contacts to team members or to lists
- Utilize the imported contact information for various marketing purposes
- Respond to WhatsApp messages directly on HubSpot
- Create automated workflows to send bulk WhatsApp messages.
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WhatsApp Ticketing Integration Use Case
WhatsApp Ticketing Integration Use Case
Retail
WhatsApp for Customer Support
Live 1:1 engagement with your users and consumers via WhatsApp. Chat casually with your clients and answer their needs with the help of full media support: images, video, pdf, or location sharing.
Customer Journey with 360dialog’s WhatsApp API Integration
Customer Journey with 360dialog’s WhatsApp API Integration
Integrate WhatsApp with CRM or Ticketing Systems
Offer your clients the benefits of relevant and convenient services via the WhatsApp Business API with an official WhatsApp Enterprise Account
Official API by WhatsApp for sustainable growth
Your data hosted by a verified channel partner
Hosting of your data in German data centers
Secure End2End Messaging
Direct Acces to the global WhatsApp team