User Journey Optimization
Connect your messenger communication with any touchpoint.
User Journey Optimization across channels
Reach your users on their most loved messaging apps. Chatting with customers through e.g. Facebook Messenger will allow you to utilize natural language to interact with them, using a variety of additional resources, such as video, images and voice.
360 provides an automated and integrated solution of Multichannel Chatbots that enables you to communicate across all channels based on situational and long-term context.
Messenger communication helps you build even more valuable relationships with your customers.
As millions of mobile phones are sold every year, SMS remains the most popular form of communication, easily accessible by all age groups of consumers and through all mobile devices.
With an open rate at 98%, SMS is the king of communication in terms of open rates, that is why the New York Times described it as “the closest thing in the information – overloaded digital marketing world to a guaranteed read”.
SMS is not only a universally available service with global reach but also a reliable way for your business to realize multiple transactional and promotional services like appointment reminders, two-factor authentication, text donations, advertising and marketing, text-to- win, mobile vouchers and more.
Engage with your user base and deliver millions of push notifications (personalized and non-personalized) in real-time. With the use of rich push, make your conversations more meaningful, drive more conversions and loyalty for your app.
Videos and images, gifs making your campaigns more impactful and infinitely more memorable.
In-app messages are the best way to communicate with your active users. Engage with them on mobile, shape their experience and build a closer relationship than ever.
DataPush enables you to bring in-app messages to the next level. Send any type of json package to offer your users a native and personalized experience.
Run native content A/B testing, display native in-app messages and even provide individual user scores to your app
Are you ready to improve your website conversions with Web Push? Build upon your app messaging setup, and Services using Web Push: extend your reach with notifications, to drive engagement and sales on your website. Reach your customers on mobile, even if you don’t have an app, at all times, no matter where they are. Web Push is built in within just a couple of minutes.
Browser that support Web Push: Chrome, Firefox, Safari
We bring your users back! With our Remarketing program you can trigger banner retargeting campaigns to lapsed users and bring them back to you and into the funnel.
Focus your budget on people who are already familiar with your brand and demonstrated interest.
Learn more about our platform features.
Your mobile conversation hub | 360dialog
Learn more about the features of our platform.
Contextual 1:1 personalization is king
Are you ‘moment-ready’? Our fast pacing world and your customers are expecting it.
Create mobile moments through individual experiences. Deliver relevant information, instantly to the preferred touch point.
Context is king
Are you ready at a moment’s notice? Marketing Automation enables you to have „smart“ conversations. Situational data – such as current interests and their geolocation – and historical data – including their preferences or demographics – can be utilized.
Create exciting mobile moments for your customers with relevant information instantly to any touchpoint.
Running 1-to-1 conversation for top brands
“Mobile Engagement is essential for our app portfolio. With the platform and services of 360dialog we’ve been able to realize a programmatic customer engagement setup.”Steffen Moritz
Engage with your app users via push an in-app messaging.
Reach your website users. Seize the opportunity!
Communicate with users directly in their messenger app.
A gateway to content that delivers performance.
High-tech and high-touch
360dialog‘s platform combines a unique integration of messenger communication and marketing automation elements. With our SaaS solution you manage and analyze your messenger activities across any channel. Seamlessly integrate it into your existing marketing stack and adapt it to your custom business logic.
We are your partner, every step of the way, to a successful messenger communication. From consulting in mobile and messenger strategy over custom system integrations paired with managed services, we give you personal support. We want to be your hands-on and trusted partner.