WhatsApp API Integration with your CRM- & Contact Center-Solutions
All-in-one API for WhatsApp! Connect your CRM activities with Salesforce, Hubspot, Pipedrive, Bitrix24, AmoCRM, SugarCRM and Dynamics, with the most relevant messenger channel. Triggering messages or enriching Customer Profiles with just one integration to our 360dialog platform. So powerful!
Our partners connect to your CRM needs!
No matter if Salesforce, Hubspot, Pipedrive, Bitrix24, AmoCRM, Intercom, SugarCRM or Dynamics, the 360dialog platform integrates easily and quickly with your CRM system. 360dialog's strong partner network will provide you with solutions supporting your use cases!
CRM Integrations
Connect all messenger data (phone number, name, chats, etc.) to existing CRM profiles and Contact Center-Solutions.
WhatsApp Notifications
Trigger personalized WhatsApp messages from your CRM, whether Salesforce, Hubspot, Pipedrive, Bitrix24, AmoCRM, Intercom, SugarCRM or Dynamics
CRM Connector
Advantages 360dialog API Integration
● Fast connection of CRM and Messaging activity
● Inbox-Integration
● Flexible data selection for personalized messenger communication
● efficient response worklflows
● Load balancing through rule engine
Use Case
The following Use Case shows how a CRM integration can be used:
Automotive
Notifications
Connect the WhatsApp Business API with your CRM to send messages to relevant segments informing on updates and personalized content.
Journey Tracking with CRM-Integration
With 360dialog CRM Integration, journey data can be automatically transferred between both platforms to provide your customers with the best possible customer experience.
Your WhatsApp Business Solution Provider
Offer your clients the benefits of relevant and convenient services via the WhatsApp Business API with an official WhatsApp Enterprise Account.
Official API by WhatsApp for sustainable channel growth
Your data hosted by a verified channel partner
Hosting of your data in Geman data centers
Secure End2End Messaging
Direct Acces to the global WhatsApp team
