YOUR MOBILE
CONVERSATION HUB

Build personalized 1-to-1 conversations
in any mobile moment across the entire
customer lifecycle

GET STARTED

Mobile Marketing Automation

Reach your customers wherever they are, across all channels, devices and browsers.

Realtime Customer Interactions

Identify your customers’ context and needs and serve them at the exact moment, in realtime.

Livechat & Chatbots

Enable smart bot conversations in your customer-facing processes, using historical and situational context.

Multi-Channel Messaging

Reach your customers wherever they are, across all channels, devices and browsers.

Realtime Customer Interactions

Identify your customers’ context and needs and serve them at the exact moment, in realtime.

Live Chat & Chatbots

Enable smart bot conversations with your customers, using historical and situational context.

Grow your base

Mobile Lifecycle Marketing with 360dialog helps you convert new users into loyal and happy customers. Increase your customers lifetime value and benefit with a higher ROI.

 

  increase CLV

  customer satisfaction

  customer relationship

Connect with your customers

Messenger

Reach your users on their most loved messaging apps. Chatting with customers through e.g. Facebook Messenger will allow you to utilize natural language to interact with them, using a variety of additional resources, such as video, images and voice.

360 provides an automated and integrated solution of Multichannel Chatbots that enables you to communicate across all channels based on situational and long-term context.

Messenger communication helps you build even more valuable relationships with your customers.

SMS

As millions of mobile phones are sold every year, SMS remains the most popular form of communication, easily accessible by all age groups of consumers and through all mobile devices.


With an open rate at 98%, SMS is the king of communication in terms of open rates, that is why the New York Times described it as “the closest thing in the information – overloaded digital marketing world to a guaranteed read”.


SMS is not only a universally available service with global reach but also a reliable way for your business to realize multiple transactional and promotional services like appointment reminders, two-factor authentication, text donations, advertising and marketing, text-to- win, mobile vouchers and more.

Push Message

Engage with your user base and deliver millions of push notifications (personalized and non-personalized) in real-time. With the use of rich push, make your conversations more meaningful, drive more conversions and loyalty for your app.
Videos and images, gifs making your campaigns more impactful and infinitely more memorable.

In-app message

In-App Message

In-app messages are the best way to communicate with your active users. Engage with them on mobile, shape their experience and build a closer relationship than ever.

Data Push

DataPush enables you to bring in-app messages to the next level. Send any type of json package to offer your users a native and personalized experience.
Run native content A/B testing, display native in-app messages and even provide individual user scores to your app

Web push

Are you ready to improve your website conversions with Web Push? Build upon your app messaging setup, and Services using Web Push: extend your reach with notifications, to drive engagement and sales on your website. Reach your customers on mobile, even if you don’t have an app, at all times, no matter where they are. Web Push is built in within just a couple of minutes.

Browser that support Web Push: Chrome, Firefox, Safari

Retargeting

We bring your users back! With our Remarketing program you can trigger banner retargeting campaigns to lapsed users and bring them back to you and into the funnel.
Focus your budget on people who are already familiar with your brand and demonstrated interest.

Learn more about our platform features.

Your mobile conversation hub | 360dialog

by | Jun 8, 2017 | 0 comments

Learn more about the features of our platform.

Contextual 1:1 personalization is king

Are you ‘moment-ready’? Our fast pacing world and your customers are expecting it.
Create mobile moments through individual experiences. Deliver relevant information, instantly to the preferred touch point.

anyone in any context

Target the right customers, start a relevant and personalized conversation.

Personalization

anywhere in any channel

Communicate where it works best for your customer.

Channels

}

anytime in real-time

Know when the moment comes and be able to communicate instantly.

Real-time

Context is king

Are you ready at a moment’s notice? Marketing Automation enables you to have „smart“ conversations. Situational data – such as current interests and their geolocation – and historical data – including their preferences or demographics – can be utilized. 

Create exciting mobile moments for your customers with relevant information instantly to any touchpoint.

 

  anyone in any context

  anywhere in any channel

  anytime in real-time

Running 1-to-1 conversation for top brands

“Mobile Engagement is essential for our app portfolio. With the platform and services of 360dialog we’ve been able to realize a programmatic customer engagement setup.”

Steffen Moritz

Senior Manager Digital Touchpoints & Consumer Communications, Deutsche Telekom AG

Your App

Engage with your app users via push an in-app messaging.

The Browser

Reach your website users. Seize the opportunity!

Messengers

Communicate with users directly in their messenger app.

h

Media

A gateway to content that delivers performance.

High-tech and high-touch

Platform

360dialog offers a unique combination of technical enablement and consulting and execution services. We proudly present the most advanced real-time, multichannel messaging platform for mobile, in the market. Seamlessly integrate it into your existing marketing stack and adapt it to your custom business logic.

Services

We are your partner, every step of the way, to a successful mobile conversation. From consulting in mobile lifecycle marketing strategy over custom system integrations paired with managed services, we give you personal support. Because not only are we high-tech, but also high-touch.

 Multi-channel  

 Realtime

 Open platform   

 Custom logic

 Consulting

 Managed services

 Integrations

 Data services

Success Story

How a successful dating app boosted conversion rates by +19,63% with Rich Push Notifications.

Learn more

Build personalized 1:1 conversations with your customers on mobile across the entire lifecycle.

Request demo

360dialog is the most advanced mobile conversation hub. Its multi-channel messaging engine lets you connect all mobile touchpoints for personalized 1-to-1 conversations with your customers.

Supported by:
Bild