whatsapp analytics

Official WhatsApp Business Solution Provider

WhatsApp Analytics & Performance Marketing Software for WhatsApp

360dialog provides a full WhatsApp funnel tracking & retargeting software that combines chat & messaging data and digital signals from web, apps & offline sources to measure campaign performance & ROI.

  • Enable full-funnel performance tracking via WhatsApp
  • WhatsApp campaigns performance analytics
  • Retarget WhatsApp clients
  • Make decisions based on ROI & ROAS
  • Optimize WhatsApp marketing budgets
whatsapp analytics
whatsapp analytics

98%

open rate

98% open rate

45-60%

click rate

45-60% click rate

2B+

users

2B+ users

whatsapp analytics
whatsapp analytics

Higher ROI / ROAS with WhatsApp Analytics

  • Source Attribution: Track ad clicks to WhatsApp and more
  • Signals: Capture web, apps, and offline interactions
  • Analytics Dashboard: Track and monitor events and conversions on WhatsApp
  • API Integration: Google Analytics, Adobe Experience Cloud, AppsFlyer, and more
  • Conversions: Enable WhatsApp Lead Generation & Retargeting

360dialog’s WhatsApp Analytics Software is available:

✔ For all businesses who want to succeed with WhatsApp Marketing
✔ For ISVs / Resellers agnostic to their BSP
✔ Via API and through 360dialog’s frontend dashboard

360dialog is one of the largest and most trusted BSPs globally:

whatsapp analytics
whatsapp analytics
whatsapp analytics
whatsapp analytics
whatsapp analytics
whatsapp analytics
whatsapp analytics
whatsapp analytics
whatsapp analytics
Facebook & Instagram Ads

Fully integrated with
Ads that click to WhatsApp

whatsapp analytics

Understand what happens after users click on your WhatsApp ad, and track sessions, events and conversions on WhatsApp.

Find prospects with Meta Ads Targeting:
• Age and Gender
• Geographic Location
• Custom / Lookalike audiences

Engage audiences via multiple ad formats like carousels, videos, images, or Instagram Stories.

whatsapp analytics
Omnichannel Attribution

Identify the top converting source

whatsapp analytics

Businesses can also track conversations originated from other sources and attribute WhatsApp conversions to:

Organic:
• Client-owned web (WA.ME links)
• App links
• QR codes on packaging
• QR codes on in-store displays

Paid:
• Other web ads
• Print ads
• Outdoor ads like QR codes on billboards
• QR codes on printed leaflets
• Email blasts (WA.ME links)

WhatsApp Analytics with full funnel tracking from Acquisition, Retargeting to Conversion

How does it work?

360dialog’s WhatsApp Analytics, Measurements and Signals Platform combines a powerful analytics tool with a marketing automation engine to drive conversions and ROAS. Businesses can track and identify the best-performing ads and sources of conversions, target or retarget audiences, optimize promotional and remarketing messages.

whatsapp analytics

WhatsApp Chat Events

whatsapp analytics

WhatsApp Chat Events

Businesses using the WhatsApp API can analyze & optimize their WhatsApp messaging flow. Refine product options by tracking:

• Start of a WhatsApp session + source of the session
• User engagement based on keywords and interactions
• Frequency of keywords and options that users pick

whatsapp analytics
whatsapp analytics

WhatsApp Session Metrics

whatsapp analytics

WhatsApp Session Metrics

Options selected in a WhatsApp chat and their frequency can be shown as metrics within the WhatsApp analytics software dashboard.

• Gain target audience insights
• Enhance WhatsApp conversations
• Optimize targeting for Ads that Click to WhatsApp

whatsapp analytics
whatsapp analytics

WhatsApp Dropout Analytics

whatsapp analytics

WhatsApp Dropout Analytics

360dialog’s WhatsApp Analytics can track where in the conversation users stopped replying. This can help businesses:

• Improve message flow
• Rephrase or remove contentious messages
• Identify contacts for retargeting via WhatsApp

whatsapp analytics
whatsapp analytics

WhatsApp Conversion Tracking

whatsapp analytics

WhatsApp Conversion Tracking

WhatsApp conversion tracking within conversations is available in regions where Payments on Platform is enabled.

360dialog’s WhatsApp Analytics can attribute WhatsApp conversions to the right campaign through a combination of phone numbers and User IDs.

whatsapp analytics

Why choose 360dialog?

whatsapp analytics

Fastest enterprise setup

whatsapp analytics

Marketing Experts

whatsapp analytics

Enterprise Solution

whatsapp analytics

Low setup fee

Trusted by Leading Brands

Thousands of businesses in 116 countries rely on 360dialog as their
official WhatsApp API provider

Success Story

whatsapp analytics

Vodafone Qatar

Funnel tracking for ads that click to WhatsApp
Vodafone Qatar implemented a successful campaign that generated 5000 new leads through Facebook and Instagram ads that click to WhatsApp.

As a result, the company allocated a distinct annual media budget for ads that click to WhatsApp.
whatsapp analytics
whatsapp analytics

Success Story

whatsapp analytics

Fever U.S. & LATAM

Analytics for WhatsApp marketing automation
Fever, a live entertainment discovery platform, ran ads that click to WhatsApp and sent marketing messages on WhatsApp to millions due to WhatsApp being their best-converting channel.

Campaign results:
• 28,000 people joined the waitlist
• 10,982 new leads generated
• 39.5% conversion rate
whatsapp analytics

Get access to 360dialog’s marketing solutions and start leveraging full funnel tracking on WhatsApp!

Get access to 360dialog’s marketing solutions and start leveraging full funnel tracking on WhatsApp!

Explore the Benefits of WhatsApp API

Relevant and convenient services via the WhatsApp Business API with an official WhatsApp Enterprise Account


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Official API by WhatsApp for sustainable growth

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Your data hosted by a verified channel partner

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GDPR-compliant data hosting

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Secure end2end messaging

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Direct access to the global WhatsApp team