Automate WhatsApp Messaging with Zapier

Connect WhatsApp with applications and business solutions your business uses daily via Zapier, and automate:

  • Sending order details
  • Sending payment confirmations
  • Creating support tickets
  • Assigning chats to sales agents
  • Registering contacts in sheets and CRM platforms

€19.99 per month / Free with our €49 Plan

Automate WhatsApp Messaging with Zapier

Connect WhatsApp with applications and business solutions your business uses daily via Zapier, and automate:

  • Sending order details
  • Sending payment confirmations
  • Creating support tickets
  • Assigning chats to sales agents
  • Registering contacts in sheets and CRM platforms
WhatsApp to Zapier

Connect WhatsApp API to 5,000+ Apps

Automating WhatsApp workflows through 360dialog’s WhatsApp to Zapier integration is the ultimate solution for non-developers.

Zapier supports thousands of widely used software and applications. Through Zapier, you can create automated workflows and connect your WhatsApp Business Inbox to widely used applications, such as

  • HubSpot
  • Gmail
  • Google Sheets/Excel
  • Pipedrive
  • Slack
  • Salesforce

Powered by the Official WhatsApp
Business API from 360dialog

A fast, reliable, and GDPR-compliant API from 360dialog powers the integration, guaranteeing that your business is getting the best solution. The API from 360dialog enables your business to build a seamless integration between WhatsApp and Zapier that ensures smooth and reliable data exchange between platforms.

Avoid Manual and Repetitive WhatsApp Tasks

Businesses that regularly deal with a large volume of WhatsApp messages accompanied by repetitive and time consuming work, can highly benefit from Zapier’s features.

For example, Zapier can automatically register contacts in Google Sheets and CRM platforms whenever your business receives a WhatsApp message. Any tech-savvy member of your team can set up triggers and actions on Zapier’s user-friendly interface without coding skills.

save time zapier m 360dialog

Your company can focus on essential tasks that drive results while avoiding repetitive and time-consuming tasks!

send data zapier m 360dialog

Send data from WhatsApp to Google Sheets

With the Zapier and WhatsApp Business API from 360dialog, your company can create connections that automatically import data from WhatsApp to Google Sheets which can be specified as a data source in Data Studio. With little effort, it can import data from WhatsApp and present it in a Google Data Studio report.

If your company is launching a marketing campaign and wants to keep track of the number of contacts or leads you’ve generated through WhatsApp, you can create a Zap that imports contacts from WhatsApp to a Google Sheet. And you can present the data later in a data studio report. 

forward clients zapier m 360dialog

Automated Order and Payment Confirmations Messages

Zapier can automate forwarding WhatsApp messages to CRMs or ticketing systems where your customer support or sales teams are active.

For example, you can set up a Zap that creates a support ticket whenever a WhatsApp message is received on your customer support number. This way, your customer support team can have all the support tickets in one place without any human effort.

send automated messages zapier m 1 360dialog

Send automated WhatsApp messages through Zapier

Premium Zapier users can access Webhooks by Zapier and use it alongside the WhatsApp Business API to automatically send approved WhatsApp template messages to users. The Webhook feature enables you to use the PUT request to send a message with custom parameters you can specify, such as the template name, broadcast name, and other parameters.

For example, you can set up a trigger so that whenever a payment is completed on your website, a WhatsApp message is sent to the user with the payment confirmation. The same approach is with bookings or renewal confirmations.

WhatsApp to Zapier

Connect WhatsApp API to 5,000+ Apps

Through its business API, 360dialog provides a solution to connect WhatsApp to +5k applications via Zapier without coding skills.

Zapier supports thousands of widely used business software and applications. Through Zapier, you can create automated workflows and connect your WhatsApp Business Inbox to widely used applications, such as

  • HubSpot, Salesforce & Pipedrive
  • Gmail, Outlook & Slack
  • Google Sheets & Excel
  • Shopify & WooCommerce

Powered by the Official WhatsApp
Business API from 360dialog

A fast, reliable, and GDPR-compliant API from 360dialog powers the integration, guaranteeing that your business is getting the best solution. The API from 360dialog enables your business to build a seamless integration between WhatsApp and Zapier that ensures smooth and reliable data exchange between platforms.

Avoid Manual and Repetitive WhatsApp Tasks

Businesses that regularly deal with a large volume of WhatsApp messages accompanied by repetitive and time consuming work, can highly benefit from Zapier’s features.


For example, Zapier can automatically register contacts in Google Sheets and CRM platforms whenever your business receives a WhatsApp message. Any tech-savvy member of your team can set up triggers and actions on Zapier’s user-friendly interface without coding skills.

Your company can focus on essential tasks that drive results while avoiding repetitive and time-consuming tasks!

save time zapier 1 360dialog
send data zapier 360dialog

Send Data from WhatsApp to Google Sheets

With the Zapier and WhatsApp Business API from 360dialog, your company can create connections that automatically import data from WhatsApp to Google Sheets which can be specified as a data source in Data Studio. With little effort, it can import data from WhatsApp and present it in a Google Data Studio report.

If your company is launching a marketing campaign and wants to keep track of the number of contacts or leads you’ve generated through WhatsApp, you can create a Zap that imports contacts from WhatsApp to a Google Sheet. And you can present the data later in a data studio report. 

Forward Clients’ Messages to CRMs or Ticketing Systems

Zapier can automate forwarding WhatsApp messages to CRMs or ticketing systems where customer support or sales teams are active.

For example, Zapier can automatically create a support ticket whenever a WhatsApp message is received on your customer support number. This way, customer support teams can have all the support tickets in one place without any human effort.

forward clients zapier 360dialog
send automated messages zapier 360dialog

Automated Order and Payment Confirmation Messages

Premium Zapier users can access Webhooks by Zapier and use it alongside the WhatsApp Business API to automatically send approved WhatsApp template messages to users. The Webhook feature enables users to use the PUT request to send a message with custom parameters such as the template name, broadcast name, and other parameters.

For example, your can set up a connection via Zapier so that whenever a payment is completed on your website, a WhatsApp message is sent to the user with the payment confirmation. The same approach applies to bookings or renewal confirmations.