Privacy Policy

This Website is operated by 360dialog GmbH, Schönhauser Allee 167c, 10435 Berlin.
The protection of your personal data is of high importance to 360dialog GmbH (together with its affiliated companies hereinafter referred to as “360dialog”). 360dialog respects your privacy and recognizes that it is necessary to adequately protect the “personal data” that you submit to us or that we collect on the website (the “Website”) or from you using the Website.
With this Privacy Policy, we inform you which personal data is collected, how we use this personal data and how you can contact us if you have any questions about the use of your personal data.
Please take some time to read this data protection statement and make sure that your data is secure at 360dialog. By using this website, you confirm that you agree to the terms of this Privacy Policy. By entering personal information on this website, you consent to the collection, use and disclosure of the information in accordance with this Privacy Policy.

Type and collection of personal data

360dialog collects personal data during various activities that you perform when visiting our website. In detail, these are:

  • Visiting individual pages of our website: some data such as cookies, Internet domains or IP addresses are automatically collected and processed when you visit our pages. They are collected for technical reasons and to maintain and improve the functionality of our website (see sections “Cookies and IP addresses”, “Hubspot” and “Tealium IQ”)
  • Request for information material (e.g. a product demo, white papers, analyst reports, etc.): job title, first and last name, company name, e-mail address, telephone number and your consent to store and process this information. We collect this data in order to contact you and to send you the requested material.
  • Registration for 360dialog events: job title, first and last name, company name, postal address, e-mail address, telephone number and your consent to store and process this information. We collect this data to process the registration and to be able to contact you if necessary.
  • Registration for the 360dialog newsletter (e-mail and Web Push): job title, first and last name, e-mail address, industry and, optionally, company. We collect this data in order to provide you with the latest information about our product.

Data logging

If you visit our Website and access data, your Internet browser automatically transfers log information to our server. Such log information includes the URL of the referring website, date and time of request, name of the retrieved website, the quantity of data transmitted, the type of your browser and its version, etc. Such information is not personal data and cannot be attributed to any specific individual.
This log information is solely used for statistical purposes and is neither transferred to any third party nor combined with any other data.

Disclosure of personal data

360dialog uses the services of external service providers, currently HubSpot Ireland, Ltd. (HubSpot Ireland, Ltd. may have personal data stored and processed in the USA by HubSpot Inc. on the basis of EU standard contract clauses), to contact website users, to submit offers and/or to carry out marketing activities (including joint marketing activities with third parties). These service providers have been carefully selected by 360dialog and commissioned in writing. They are bound by 360dialogs instructions and are regularly checked.
Unless otherwise stated in this Privacy Policy, we will not sell, rent, lease or disclose your personal data to any other third party. In addition, 360dialog will not exchange personal data that we have collected from our website with third parties without your prior consent, unless (a) these third parties use the personal data if necessary. in relation to the services offered on our website and/or support 360dialog in conducting business, or (b) this is necessary to prevent illegal activities, suspected fraud, potential threats to the physical security of persons or objects and violations of the 360dialog Terms of Use, or to take countermeasures or to comply with a legal or court order, or (c) in the event of a merger, consolidation or disposal of all or a material portion of our assets, in which case we require the acquirer to treat the personal data in accordance with this Privacy Policy. You can revoke 360dialog’s consent to use your personal data at any time as described below.

Cookies and IP-addresses

“Cookies” are small bits of information that are stored by a web server on the user’s hard drive. Cookies are a widely used industry standard and are used on most major websites for the following purposes: Recording activities, identifying usage patterns, carrying out promotions, improving the services and products offered to the user, improving website navigation for the user, exchanging overall website usage statistics with 360dialog’s external service partners. The stored information can be downloaded from the 360 dialog server that generated the cookie. This allows 360dialog to personalize, monitor or control the use of the website; to automate access, data input functions (e.g. login information) or any downloads performed during your visit to the website, and to adapt the appearance and presentation of the website to your preferences and interests. The cookies also enable 360dialog to track the use of the Website (e.g. to determine which areas of the website are particularly useful or popular), which enables us to effectively improve and update the website. You can set your browser to notify you when you receive a cookie, allowing you to choose whether or not to accept it. However, if you choose to decline cookies, some areas of the Website may not function properly or may not be accessible.
An “IP address” is the Internet address with which a user’s computer or terminal device can be identified. 360dialog may collect and use IP addresses to analyze trends, administer the Website, track user activity, and gather broad demographic information about overall usage. 360dialog does not link your IP addresses to your other personal data.

Social Plugins

This Website uses so-called Social Plugins (hereinafter referred to as “Buttons”) from social networks such as Facebook, Twitter, Google+, Xing, LinkedIn, Youtube etc. When you visit our Website, these buttons are disabled by default. This means that no data is sent to the social networks.
To activate such a button, you must first click on it. The button then remains active until you deactivate it again and/or delete associated cookies (” Cookies and IP addresses” section above). Once you have activated a button, a direct connection to the social network server is established and content is exchanged between the button and the social network. 360dialog has no influence on the type and amount of data transmitted to the social networks after activation of the buttons.
Please read the privacy and data protection guidelines of the respective social network. If you are registered and logged in to a social network, your visit to the 360dialog Website can be linked to your social network account as soon as you press the button. If you do not want this information to be linked to your social networking account, log out of the network before using the button on our Website.

Tealium Tag Management System

We use the Tag Management System Tealium iQ, a service of Tealium Inc, 11085 Torreyana Road, San Diego, CA 92121, USA, via which we centrally manage, control and load third-party measurement pixels (tags) on our websites.
This enables us to monitor the data collection of each provider tag and allow our website visitors to decide for themselves about third-party access and cookies.
By extending the functionality, it is also possible for us to dynamically adapt parts of the web pages and to design them automatically and in real time according to requirements. A cookie called utag_main is created to enable this functionality. The tag management system is necessary to provide the service and therefore cannot be deactivated.
The applicable data protection regulations can be found at


This website uses HubSpot. HubSpot (contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500) is a software solution for controlling and implementing inbound marketing. The recorded information is stored on HubSpot servers. They can be used by us to contact visitors of our website to determine which services of our company are of interest to them. All information we collect is subject to this privacy policy. We use all collected information exclusively to optimize our marketing.
More information can be found here:

Data security

We take all reasonable steps to protect your personal information when it is transferred from your computer to our Website and to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction. You should remember that data transmission over the Internet is never completely secure or error-free. This applies in particulary to e-mails to or from this Website. You should therefore be particularly careful in deciding what information you send us by e-mail. Furthermore, when using passwords, ID numbers or other special access facilities on this Website, it is your responsibility to protect them accordingly. We strongly recommend that you do not disclose your password to anyone and change it at regular intervals. The password should be a combination of letters and numbers and should contain at least seven characters.

Information about my personal data

Upon your request, we will be happy to provide you with information about your stored personal data. Please use the contact details below.

Revocation of consent

You may wish to revoke your consent to the collection, use and disclosure of your personal data. You have the right to request the freezing or deletion of some or all of your personal data. In this case we are no longer permitted to use your personal data for the purpose(s) intended by 360dialog. To revoke your consent, please contact us as indicated below.


If you have any questions, comments or concerns about this privacy policy or the information practices on this Website, please contact us by email at or write to us:
360dialog GmbH
Schönhauser Allee 167c
10435 Berlin / Germany
The data protection officer of 360dialog GmbH (Germany) is René Rautenberg.

Privacy Policy was last modified and updated on January 24st, 2019.