Helpdesk & Ticketing Integration with WhatsApp Business API
Connect your customer service and ticketing applications in Jira Service Desk, Trello, Monday.com, Zohodesk, Freshdesk or Dixa to the 360dialog platform (MessagePipe) and the WhatsApp Business API communication is automatically converted into helpdesk or service desk tickets. Connect the most relevant messenger channel with Jira & Co!
The following application case shows how Helpdesk Ticketing-Integrations can be used as an example:
Live 1:1 engagement with your users and consumers. Chat casually with your clients and answer their needs with the help of full media support: images, video, pdf or location sharing.
Your WhatsApp Business Solution Provider
Offer your clients the benefits of relevant and convenient services via the WhatsApp Business API with an official WhatsApp Enterprise Account.