WhatsApp API Integration with your CRM- & Contact Center-Solutions

All-in-one API for WhatsApp! Connect your CRM activities with Salesforce, Hubspot, Pipedrive, Bitrix24, AmoCRM, SugarCRM and Dynamics, with the most relevant messenger channel. Triggering messages or enriching Customer Profiles with just one integration to our 360dialog platform. So powerful! 

Our partners connect to your CRM needs!

No matter if Salesforce, Hubspot, Pipedrive, Bitrix24, AmoCRM, Intercom, SugarCRM or Dynamics, the 360dialog platform integrates easily and quickly with your CRM system. 360dialog's strong partner network will provide you with solutions supporting your use cases!

CRM Integrations

Connect all messenger data (phone number, name, chats, etc.) to existing CRM profiles and Contact Center-Solutions.

WhatsApp Notifications

Enable personalized WhatsApp messages from and into your CRM, whether Salesforce, Hubspot, Pipedrive, Bitrix24, AmoCRM, Intercom, SugarCRM or Dynamics

CRM Connector

Advantages of 360dialog API integration layer

●  Fast connection of CRM + Messaging

●  Inbox-Integration

●  Standard integrations available

●  Flexible data selection for personalized messenger communication

●  Efficient response workflows

●  Load balancing through rule engine

Use Case

The following Use Case shows how a CRM integration can be used:



Connect the WhatsApp Business API with your CRM to send messages to relevant segments informing on updates and personalized content.

See all WhatsApp Business API Use Cases. →  

Syncing between different integrations

With the 360dialog integration layer, message data can be automatically transferred between different applications to provide your customers with the best possible customer experience.

Your WhatsApp Business Solution Provider

Offer your clients the benefits of  relevant and convenient services  via the WhatsApp Business API with an official WhatsApp Enterprise Account.

Offical API by WhatsApp for sustainable channel growth

Your data hosted by a verified channel partner

Hosting of your data in Geman data centers

Secure End2End Messaging

Direct Acces to the global WhatsApp team