Scalable service and sales UseCases via WhatsApp

We are an official WhatsApp Solutions Provider and manage your WhatsApp entrypoints, opt-ins/consent and conversational context. Concentrate on UseCases rather than Software. Together we build smart UseCases that drive your business. 

Dynamic Entry Point & Journey Management

MessagePipe connects any consumer touchpoint (Web, App, Media, Instore, Print & TV) dynamically with WhatsApp. By collecting and providing contextual metadata we enable relevant, personalized and GDPR compliant onboarding paths and pave the way for compelling user journeys.

Creative wizard

Select and design templates for touchpoints and point users to your WhatsApp channel.

User Profiles

Build rich user profiles and utilize them for more meaningful conversations. Utilize the power of our API for DATA IN/OUT.

Data Privacy

We host your data in German data centers and provide a GDPR compliant solution for the WhatsApp Business API.

Data & Insights

Journey and funnel data for your Messenger activities will be available in MessagePipe to constantly optimize your KPIs.

MessagePipe Platform

MessagePipe highlights:

● Enterprise platform for large sales & service teams

● Automation & Workflow Management

● Conversational Inbox, Messaging API & On-Premise

● Open API for integrations with CRM, Bot, Data and other platforms

● GDPR compliant and german servers

Use Cases

Check out our main Use Cases. Whether you seek automation or enjoy the Live Chat, we support your workflows and business.

Retail

Customer Service

Live 1:1 engagement with your users and consumers. Chat casually with your clients and answer their needs with the help of full media support: images, video, pdf or location sharing.

Automotive

Notifications

Connect the WhatsApp Business API with your CRM systems to send messages to relevant segments informing on updates and personalized content.

Telecommunication

Feedback

Offer a WhatsApp feedback button on your website and engage with your customers. Partnering with eKomi we help you collect, manage and publish user and product reviews.

Fintech

Sales

Extend your sales activities with WhatsApp and equip large sales organisations with a GDPR compliant sales platform based on the WhatsApp Business API. Our communication cockpit is available browser based, as an iFrame or as an app.

Human Resources

Recruiting

Extend your sales activities with WhatsApp and equip large sales organisations with a GDPR compliant sales platform based on the WhatsApp Business API. Our communication cockpit is available browser based, as an iFrame or as an app.

Ask for a trial today!

Building on a 6 year+ DNA in Marketing Automation, 360dialog is the Berlin based Verified Channel Partner for the official WhatsApp Business API. MessagePipe is our complete plug and play platform with a rich toolbox that empowers a vast number of rich use cases on the official WhatsApp API.

MessagePipe Journey

Build smart journeys across multiple entry points with MessagePipe leveraging behavioral and contextual data to deliver a personalized customer experience via Messenger.

Your Verified WhatsApp Solution Provider

Be amongst the first to offer your clients the benefits of  relevant and convenient services via their favourite messenger and take advantage of an official WhatsApp Enterprise Account. for your business today.  

Offical API by WhatsApp for sustainable channel growth

Your data hosted by a verified channel partner

Hosting of your data in Geman data centers

Secure End2End Messaging

Direct Acces to the global WhatsApp team